Troubleshooting and Support

For detailed troubleshooting steps and additional support resources, visit our troubleshooting guide and FAQ.

Common Issues

Connection Problems

• Check network connectivity
• Verify Cardano node sync status
• Confirm Ogmios and Kupo services

Configuration Issues

• Validate config.yml syntax
• Check dynamic_config.yml parameters
• Verify environment variables

Support Resources

• Join Discord community
• View Charli3 Node Setup docs
• Contact technical support team

Performance Optimization

• Monitor resource usage
• Optimize database settings
• Configure pgbouncer for better performance

Security Best Practices

For comprehensive security guidelines, see our security best practices guide.

• Protect mnemonic phrase
• Implement server hardening
• Use strong authentication